Gangstasino Privacy Policy

At Gangstasino, we respect your privacy and are fully committed to protecting the personal data you share with us. Here at GangstaSino, we have prepared this Privacy Policy to explain how we collect, use, store, and safeguard your information when you use our casino and sportsbook platform. By registering an account with us, you agree to the practices described in this policy. Gangstasino operates under a licence issued by Anjouan Gaming, Union of Comoros (licence No. ALSI-202505035-FI2), and we handle your data in accordance with applicable data protection standards.

Information We Collect

When you create an account at Gangstasino, we collect certain categories of personal information necessary to provide our services, verify your identity, and comply with legal obligations. Our GangstaSino platform gathers data at registration, during deposits and withdrawals, and throughout your gameplay activity.

  • We collect your name, date of birth, email address, phone number, and residential address.
  • We gather payment details, including card information or cryptocurrency wallet addresses used for deposits and withdrawals.
  • We record identity verification documents such as your passport, ID card, driver's license, proof of address, and, where required, selfies or bank statements.
  • We track your gaming activity, betting history, deposits, withdrawals, and bonus usage to improve our services and detect fraud.
  • We log technical data such as your IP address, device type, browser, and login timestamps.

How We Use Your Data

Our GangstaSino team uses your personal data for several legitimate purposes connected to operating a safe and compliant gambling platform. We at Gangstasino process your information to manage your account, process transactions, and provide customer support around the clock. Our Gangstasino systems also use your data to personalize promotions, including our Welcome Package, free spins offers, and cashback programs.

  • We use your data to verify your identity through our KYC procedures, including document review and, when necessary, video verification or phone calls.
  • We process your payment information to complete deposits, withdrawals, and refunds via Visa, Mastercard, bank transfer, or cryptocurrencies.
  • We analyze your gaming patterns to detect suspicious activity, prevent fraud, and support responsible gambling measures.
  • We send you marketing communications about bonuses and promotions, unless you opt out.
  • We retain records to comply with anti-money laundering regulations and licensing requirements.

Legal Basis for Processing

We at GangstaSino process your data based on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations under our gaming licence, and our legitimate interest in preventing fraud and ensuring platform security. Where required, we also rely on your explicit consent, particularly for marketing communications and certain cookie-based tracking.

Sharing Your Information

Our Gangstasino platform may share your personal data with trusted third parties who assist us in delivering our services. We never sell your personal information to unrelated third parties for their own marketing purposes. Gangstasino's data-sharing practices are limited to what is necessary for operational, legal, and security reasons.

  • We share data with payment processors to complete transactions via Visa, Mastercard, or cryptocurrency networks.
  • We disclose information to identity verification providers to confirm your KYC documents.
  • We provide data to regulatory authorities, including our licensor, when legally required.
  • We work with game providers such as Pragmatic Play, Evolution, and BGaming, who may receive limited gameplay data to operate their games correctly.
  • We may disclose information to law enforcement agencies if we suspect fraud, money laundering, or other illegal activity.

Data Security

We at Gangstasino implement technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our GangstaSino infrastructure uses encryption protocols for sensitive data transmission, including payment details and identity documents. While we strive to maintain robust security, no system is completely immune to risk, and we encourage you to safeguard your login credentials and avoid sharing your account information with others.

Data Retention

Gangstasino retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, including regulatory and legal obligations. We at Gangstasino generally keep your account and transaction data for a minimum period required by our licensing authority, even after you close your account. If your account remains inactive for 12 months, an inactivity fee of €10 per month may apply, and we retain records related to this activity as part of our standard data management practices.

Your Rights

You have several rights regarding the personal data we hold about you. Our Gangstasino platform is designed to respect these rights and provide you with control over your information wherever legally possible.

  • You may request access to the personal data we hold about you.
  • You may ask us to correct inaccurate or incomplete information.
  • You may request that we delete your data, subject to our legal retention obligations.
  • You may object to certain processing activities, including direct marketing.
  • You may withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, you can contact our support team via email at support@gangstasino.com or contact@gangstasino.com, and we will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We at GangstaSino use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our Gangstasino website uses both session and persistent cookies to support login functionality, security checks, and personalized content. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

International Data Transfers

As Gangstasino serves an international audience across multiple regions and languages, we may transfer your personal data to countries outside your country of residence for processing and storage. We at Gangstasino ensure that any such transfers are conducted with appropriate safeguards in place to protect your information, consistent with our licensing obligations.

Age Restrictions

Our services at Gangstasino are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Restricted Territories

Gangstasino does not accept players from certain restricted countries, as outlined in our Terms and Conditions. We at Gangstasino verify residency information as part of our compliance procedures, and accounts registered from restricted territories may be subject to closure and data review in accordance with our policies.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Our GangstaSino team will post any revisions on this page, and we encourage you to review this policy regularly. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team via live chat, available 24/7, or by email at support@gangstasino.com or contact@gangstasino.com. We at Gangstasino are committed to addressing your concerns promptly and transparently.